Contact Us
Guangzhou Baomashi Lighting & Audio CO., LTD
We are committed to providing high-quality and high-performance stage lighting equipment and solutions for performances and events. Making every scene bright its own color.
WhatsApp
Helen Xiao
+86 13422987043
Email address
Helen Xiao
Telephone number
Helen Xiao
+86 13422987043
Address
No. 7 Xinzhi 2nd Street,
Fourth Team, Dongguan Village,
Guangzhou, China, 510000
Contact Information
How can we help?
Frequently Asked Questions
Are you a factory or trading company?
We are a professional stage lighting factory who have over 20 years of experience in the industry.
How can I contact you?
On our website, you can find our essential information on the “Contact” page, including email addresses, WhatsApp, WeChat, phone numbers, and more. Additionally, you are welcome to submit your inquiries via our online contact form, and we will promptly respond. Alternatively, you can chat with us directly on our website via our live chat function.
Where can I get the user manual?
You will get a user manual inside the product's packaging or you can directly find a digital version on our website. You can also contact us and request a copy of the manual.
How to proceed an order?
Once you find products that you prefer to meet your requirements, you can contact us through the messaging system to clarify any questions you may have regarding the products and to request a quote. After that, you can create a purchase order to include all necessary information and requirements, and you'll need to be prepared to pay upfront. We'll begin production and keep you informed about the progress. As soon as the product is ready, we'll arrange for shipment to your destination.
What's the shipping method and shipping time?
The products could be shipped by Sea transportation, Air transportation and Express. These will be chosen based on the weight, package size and with consideration of customer's requirements. The shipping time for Sea transportation is approximately 20-30 days, Air transportation is approximately 5-10days, Express is approximately 3-6 days.
What's the payment method?
Our default payment method is USD via T/T. We require a 30% deposit before production, and the balance must be paid before delivery. To save on bank transaction fees, we recommend transferring the full price in a single payment.
Do the products have CE/RoHS certificate and other certificate?
Yes, we have CE RoHS certificate for most of the products. And we can offer CE RoHS certificate and other necessary certificates for you as per your requirements.
Can I customize the product and package? What about print my logo on the product?
Yes, customization is a possibility if the minimum order quantity requirement is met. Please kindly inform us officially and confirm the design prior to production.