Within Warranty Time
Our stage lighting equipment typically comes with a ONE-YEAR WARRANTY, DURING WHICH TIME SPARE PARTS and OTHER NECESSARY REPAIRS ARE COVERED. By covering spare parts and necessary repairs within the one-year warranty, we demonstrate our commitment to delivering a superior customer experience. We understand the importance of minimizing downtime and ensuring that our customers can fully utilize their stage lighting equipment without incurring additional expenses. Our aim is to provide reliable and durable stage lighting solutions, backed by comprehensive warranty coverage, to meet the diverse needs of our customers. We strive to exceed expectations in terms of product performance and after-sale support, ensuring that our customers are satisfied with their investment in our stage lighting equipment.
Warranty Time Expired
After the expiration of the warranty period, we remain committed to providing exceptional after-sale service to support our valued customers. We understand that equipment maintenance and repair needs may arise beyond the warranty period, and we are here to assist. However, it's important to note that once the WARRANTY HAS EXPIRED, ANY REPAIR FEES INCURRED WILL NO LONGER BE COVERED BY BMS LIGHTING. These repair fees may include the cost of spare parts, labor, and any other necessary expenses. Our after-sale service team will provide transparent and detailed information regarding the estimated costs involved and discuss them with our customers prior to proceeding with any repairs. Even without warranty coverage, our commitment to delivering excellent service remains unwavering. We believe in building long-lasting relationships with our customers and aim to assist them in every possible way. Our after-sale service team will work closely with customers to find cost-effective repair solutions and ensure that the stage lighting equipment continues to perform at its best.